General
- I am trying to access my Test Results.
- I Need to Change my Name on the Certificate or QR Code.
- I Need my Childhood Vaccinations
- Temporary Password must be reset by Administrator
- What Web Browser should I use when accessing MyIR Mobile?
- MyIR Mobile Help Center
- Is there an app for MyIR Mobile?
- What is MyIR?
- How do I check for updates on my Immunizations?
- Do I need to have my own personal email address to register? Can I share with someone?
- How can I change the email address I registered my account with?
- Can my spouse and I share the same email address?
- Do I have to have a 10-digit phone number for verification?
- I can't find my state, which states use MyIR Mobile?
- I am trying to change the Date of Birth (DOB) and I can only change it one month at a time.
- Why do some of my immunizations show on my record and not on the state certificates?
- Why do you need my personal information?
- I entered a password, why doesn’t it let me sign-up for an account?
- I forgot my Username.
- What if I don’t have an email address?
- How do I remove a child from MyIR?
- How do I delete my account?
- How do I update or reset my password?
- How do I change my name or date of birth?
- How do I change my mailing address or phone number?
- I used to live in another state. How do I get those immunization records added into MyIR Mobile?
- I moved. How do I get my records transferred to my new state?
- I just got a vaccine but I don’t see it on my record.
- My record is missing vaccines. How can I get it corrected?
- I didn’t receive my verification code. Now what?