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  1. MyIR Mobile
  2. FAQ
  3. General

General

  • I am trying to access my Test Results.
  • I Need to Change my Name on the Certificate or QR Code.
  • I Need my Childhood Vaccinations
  • Temporary Password must be reset by Administrator
  • What Web Browser should I use when accessing MyIR Mobile?
  • MyIR Mobile Help Center
  • Is there an app for MyIR Mobile?
  • What is MyIR?
  • How do I check for updates on my Immunizations?
  • Do I need to have my own personal email address to register? Can I share with someone?
  • How can I change the email address I registered my account with?
  • Can my spouse and I share the same email address?
  • Do I have to have a 10-digit phone number for verification?
  • I can't find my state, which states use MyIR Mobile?
  • I am trying to change the Date of Birth (DOB) and I can only change it one month at a time.
  • Why do some of my immunizations show on my record and not on the state certificates?
  • Why do you need my personal information?
  • I entered a password, why doesn’t it let me sign-up for an account?
  • I forgot my Username.
  • What if I don’t have an email address?
  • How do I remove a child from MyIR?
  • How do I delete my account?
  • How do I update or reset my password?
  • How do I change my name or date of birth?
  • How do I change my mailing address or phone number?
  • I used to live in another state. How do I get those immunization records added into MyIR Mobile?
  • I moved. How do I get my records transferred to my new state?
  • I just got a vaccine but I don’t see it on my record.
  • My record is missing vaccines. How can I get it corrected?
  • I didn’t receive my verification code. Now what?
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