General
- What is MyIR?
- What is MyIR used for?
- What is the record linking process?
- Why didn’t MyIR find a match?
- A match was found but the phone number is incorrect, I don’t know what phone number to use.
- Can I change which number my registration verification code is sent to?
- How many phone numbers can I enter?
- How do I add a child?
- Why can’t I add my adult child? (or Why can’t I add anyone over the age of 18?)
- Is there an app for MyIR Mobile?
- What Web Browser should I use when accessing MyIR Mobile?
- How do I check for updates on my Immunizations?
- How do I update or reset my password?
- I Need my Childhood Vaccinations
- I'm logged in but don't know where to go to see my records.
- I need to update the proof of guardianship for my dependent child.
- How do I get a physical copy of my immunization record mailed to me?
- I received immunizations with the VA or a Federal Location
- My Immunizations says Past Due
- What does it mean when it refers to a connection?
- I am trying to access my Test Results.
- I Need to Change my Name on the Certificate or QR Code.
- Temporary Password must be reset by Administrator
- MyIR Mobile Help Center
- Do I need to have my own personal email address to register? Can I share with someone?
- How can I change the email address I registered my account with?
- Can my spouse and I share the same email address?
- Do I have to have a 10-digit phone number for verification?
- I can't find my state, which states use MyIR Mobile?
- I am trying to change the Date of Birth (DOB) and I can only change it one month at a time.