how do I view my immunization records
This is very confusing. I made an account years ago and I had to make a new account but how and where do I view my immunization records?
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Official comment
Hello Addie! In order to view your records on MyIR you must enter in the same phone number that would be on file with your primary care provider's office or wherever you went last to receive your immunization.
Once you are logged in, Go to 'Connections' and then select your state or 'Try Again' if you've already selected it previously. It will ask you to confirm the phone number you wish to verify yourself with. You may change this phone number within your 'Profile' page.
If by chance you are unable to verify yourself by that phone number go ahead and reach out to one of our support agents by clicking on the Athena Bot in the bottom right corner or you may complete our webform here: https://myirmobile.zendesk.com/hc/en-us/requests/new
Our agents usually respond within a day, however keep in mind that in some states the process can take up to 3 business days. -
Nowhere on the webpage(using my iPhone) is there anything that says ‘connection’. I have looked under my profile, on the website, nothing. Unfortunately this hasn’t been helpful.
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Hi Cynthia Moss, thanks for submitting a support request to our team. Your request has been received and is currently being processed. Look out for an email from the team and make sure to check your spam if you don't receive an email from us in 3 business days!
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I also do not have connections under my profile. Had an account for years, just had to create a new account? Now I have no information in it, nor anywhere that I can dnter my phone number
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Hello Sherry,
Thank you for contacting us. I will have an agent reach out to you today for assistance.
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Also……..same problem……nowhere does it say connections……nowhere to enter phone number.
Why is this so hard? Old version was clean and straightforward. Log in. See vaccination record. This is awful.
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Hello there! For assistance with your MyIR account, please complete our web form below. Once the form is completed, someone will reach out to you soon, typically the same day. Here's the webform below:
https://myirmobile.zendesk.com/hc/en-us/requests/new0 -
I am just trying to get my daughters immunization for college. Why is this so dang hard?
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Bryant1033
Thanks for reaching out. Go ahead and have your daughter fill out this form below if she hasn't already. https://myirmobile.zendesk.com/hc/en-us/requests/new
She'll be put in contact with the correct team who can assist her and her MyIR account.
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