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  1. MyIR Mobile Support
  2. FAQ

FAQ

General

  • How do I obtain my child's immunization records from MyIR Mobile?
  • Why Do I Receive Two Verification Codes to Register for MyIR?
  • I'm logged in but don't know where to go to see my records.
  • Visual Guide to Reset your Temporary Password
  • I do not want to agree to receive Promotional Messages from MyIR Mobile while I am registering.
  • How do I view my most recent and up to date immunizations?
See all 59 articles

MFA Verification

  • What is MFA?
  • How Will MFA Affect Me as New User of MyIR Mobile?
  • How Will MFA Affect Me as an Existing User of MyIR Mobile?
  • I am not receiving the verification code to Authenticate myself.
  • I do not have a text-enabled (SMS) device, how do I access my records?

QR Code

  • My COVID-19 immunization records are linked but I do not see my QR code.
  • Looking for a CDC COVID-19 Card replacement
  • How to add your COVID-19 QR Code to your Google Pixel's Google Pay.
  • How to add your COVID-19 QR Code to Samsung Pay
  • How to add your COVID-19 QR code to your Android device
  • How to add your QR Code to Apple Wallet
See all 19 articles

Multi State

  • I have records in multiple states, how do I get them matched to MyIR?
  • How many states can I connect to?
  • What does it mean when it refers to a connection?

Pet MyIR

  • What is Pet MyIR?
  • How do I add my Pet's Immunizations?
  • What if I don't see my animal's breed?
MyIR Mobile Support
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