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  1. MyIR Mobile Support
  2. FAQ

FAQ

General

  • How do I get a physical copy of my immunization record mailed to me?
  • I received immunizations with the VA or a Federal Location
  • My Immunizations says Past Due
  • What does it mean when it refers to a connection?
  • I am trying to access my Test Results.
  • I Need to Change my Name on the Certificate or QR Code.
See all 49 articles

QR Code

  • Looking for a CDC COVID-19 Card replacement.
  • How to add your COVID-19 QR Code to your Google Pixel's Google Pay.
  • How to add your COVID-19 QR Code to Samsung Pay
  • How to add your COVID-19 QR code to your Android device
  • How to add your QR Code to Apple Wallet
  • New Covid-19 Booster not Displaying on Apple Wallet
See all 20 articles

Multi State

  • How do I get matched to different states?
  • How many states can I connect to?
  • What is the Primary Connection?
  • What is the new Connections tab?
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