State Specific Guidance

Arizona Users

• Is there an Immunization Program Course for vaccine exemption for children in Arizona?
• I received my COVID-19 vaccine at the stadium in Arizona and lost my COVID card, how can I get this added to MyIR Mobile?
• How do I request records for a child that is in foster care, a group home, or state facility in Arizona?
• I need assistance with MyIR Arizona, how may I contact support by email?
• I would like to chat with a live agent for assistance with MyIR Arizona, is that possible?
• I would like to talk with a live agent for assistance with MyIR Arizona, is there a phone number I can call?

District of Columbia Users

• I need assistance with matching for the District of Columbia, how can I get help?

Louisiana Users

• I would like assistance with MyIR Louisiana, how may I contact support by email?
• I would like to chat with a live agent for assistance with MyIR Louisiana, is that possible?
• I would like to talk with a live agent for assistance with MyIR Louisiana, is there a phone number I can call?

Maryland Users

• I was not able to get matched in Maryland, how may I get more assistance with Matching?

Mississippi Users

• I need assistance with matching for MyIR Mississippi, how can I get help?

Tennessee Users

• I need assistance with matching for the the state of Tennessee, how can I get help?

Washington State Users

• I would like to talk with a live agent for assistance with MyIR Washington, is there a phone number I can call?
• I need assistance with MyIR in Washington State, how do I open a support ticket?
• I received my COVID-19 vaccine in another state. Can I transfer those records to Washington?