I would like to talk with a live agent for assistance with MyIR Washington, is there a phone number I can call?

Washington state users needing any assistance with MyIR vaccination records may call the state COVID-19 hotline at: 1-833-VAX-HELP (or 1-833-829-4357).

For more information:

• If your COVID-19 vaccine record is incorrect or missing (including wrong dates, incorrect brand, or missing a dose), you may need to it correct or update your immunization record. You can contact your provider or submit a COVID-19 vaccine records update.
• Ways to access your immunization records

For all other Washington State MyIR Support Issues follow the link to the form here:

Washington State Department of Health MyIR Support Form

Once you submit the completed form, someone from the Washington Department of Health will contact you within 3 business days.