If you are attempting to login or use the "Forgot Password" feature and receive this error, a support agent is needed to assist you further.
To contact MyIR Mobile Support, click on the Athena Bot in the bottom right corner, then click on Get Help Now. Alternatively, you can submit a Support Request here and one of our agents will get in touch with you via email to provide assistance.
**ATTENTION: Since a support agent is typically needed to help you solve this issue,
ONLY mark the issue as "solved" after an agent contacts you and the issue has been confirmed resolved.**
Marking a request as resolved before-hand will cause your request to be closed out automatically.